Sensor Clean & Check

A simple service to save you time and stress

The sensor is the heart of your camera and one of the key factors in image quality.

The sensor can attract dust and dirt when lenses are changed - so it’s essential to make sure it’s clean and working perfectly.

Sensors are very sensitive and cleaning them safely and effectively requires considerable experience and expertise. But keeping your sensor in pristine condition can save you hours of touching up images, to remove the blotches that are caused by dust.

This job is done to the highest professional standards, by fully trained Canon specialists all for free.

What you need to know

The Sensor Clean & Check service includes cleaning of the imaging sensor, mirror (if applicable), focus screen (if applicable), external LCD surfaces and the camera body.

For lenses it includes both front and back glass elements as well as the lens body

Important information

Please note that, due to the nature of dust on sensors, there is no warranty on this service. You are advised to ensure that the body cap is fitted when the camera is sent for cleaning, and to check image quality as soon as it is returned.

If a fault is identified with your product during your requested Maintenance Service, the Canon Service & Repair Centre will contact you to either request a copy of your proof of purchase to validate your Canon warranty (if not already provided) or, if your product is no longer covered by its Canon warranty, to discuss chargeable repair options (i.e. fixed price repair, repair limit or time & cost estimate).